Due to the ongoing Covid-19 crisis, some international shipments are experiencing delays. Please be advised that if you are outside of North America, your shipment may not arrive within the normally prescribed delivery windows. The United States Postal Service (USPS) provides information for international service disruptions here.
All international shipments we make via the US Postal Service (USPS) or United Parcel Service (UPS) are tracked, however tracking information available from the USPS does not always include the package’s movement outside of the United States. As such, we may be unable to advise you on your package’s location once it leaves the US, and you would have to rely on other potential sources of information to learn of its whereabouts.
If you have any questions or want to discuss options, please contact us and we’ll be happy to work with you.